Biography
Benedict Dellaert is professor of marketing at the Erasmus School of Economics. In his research and education he focuses on consumer decision-making and consumer- firm interaction. His research has important implications in digital marketing, financial services, healthcare, and travel. He regularly works with financial services firms on projects to support consumer decision making with online (risk) communication and personalized recommendations. Recent projects involve partners such as Achmea and APG. Professor Dellaert is a research theme coordinator at the Network for Studies on Pensions, Aging and Retirement (Netspar), a fellow of the Erasmus Research Institute of Management (ERIM), and a research fellow at the Tinbergen Institute. His former positions include posts at the University of Sydney in Australia, Tilburg University in the Netherlands, Maastricht University in the Netherlands, and Monash University, Melbourne (fractional).
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Work
- Joris Demmers, Benedict G. C. Dellaert & Kristian Rotaru (2025) - Consumer Financial Self-Disclosure Online: Positive Affect Trumps Perceived Privacy Risks in Personal Customer Portals - Journal of the Association for Consumer Research, 10 (3), 277-289 - doi: 10.1086/735022 - [link]
- Benedict G.C. Dellaert, Tom Baker & Eric J. Johnson (2024) - Regulating robo-advice for consumers’ financial decisions: The interplay between algorithm quality & digital choice architecture - Behavioral Science and Policy, 10 (2), 1-7 - doi: 10.1177/23794607241296686 - [link]
- Benedict G.C. Dellaert, Eric J. Johnson, Shannon Duncan & Tom Baker (2024) - Choice Architecture for Healthier Insurance Decisions: Ordering and Partitioning Together Can Improve Consumer Choice - Journal of Marketing, 88 (1), 15-30 - doi: 10.1177/00222429221119086 - [link]
- Sesil Lim, Bas Donkers, P van Dijl & Benedict Dellaert (2021) - Digital customization of consumer investments in multiple funds: virtual integration improves risk–return decisions - Journal of the Academy of Marketing Science, 49 (4), 723-742 - doi: 10.1007/s11747-020-00740-4 - [link]
- Bas Donkers, Benedict Dellaert, RM Waisman & G (Gerald) Haubl (2020) - Preference Dynamics in Sequential Consumer Choice with Defaults - Journal of Marketing Research, 57 (6), 1096-1112 - doi: 10.1177/0022243720956642 - [link]
- Tim M. Benning, Benedict G.C. Dellaert & Theo A. Arentze (2020) - The impact of health vs. non-health goals on individuals' lifestyle program choices: A discrete choice experiment approach - BMC Public Health, 20 (1) - doi: 10.1186/s12889-020-8416-3 - [link]
- Benedict Dellaert, SB Shu, TA Arentze, T (Tom) Baker, K Diehl, Bas Donkers, NJ Fast, G (Gerald) Haubl, H Johnson, UR Karmarkar, H Oppewal, BH Schmitt, J Schroeder, SA Spiller & M Steffel (2020) - Consumer Decisions with Artificially Intelligent Voice Assistants - Marketing Letters, 31 (4), 335-347 - doi: 10.1007/s11002-020-09537-5 - [link]
- Sonja Wendel & Benedict Dellaert (2020) - Shades of labor: Motives of older adults to participate in productive activities
- CJ Silva Lourenco, Benedict Dellaert & Bas Donkers (2020) - Whose Algorithm Says So: The Relationships Between Type of Firm, Perceptions of Trust and Expertise, and the Acceptance of Automated Financial Advice - Journal of Interactive Marketing, 49, 107-124 - doi: 10.1016/j.intmar.2019.10.003 - [link]
- Dimitrios Tsekouras, Benedict Dellaert, Bas Donkers & G (Gerald) Haubl (2019) - Product Set Granularity and Consumer Response to Recommendations - Journal of the Academy of Marketing Science, 48 (2), 186-202 - doi: 10.1007/s11747-019-00682-6 - [link]
- Gosse Alserda, Benedict Dellaert, Laurens Swinkels & Fieke Lecq (2019) - Individual pension risk preference elicitation and collective asset allocation with heterogeneity - Journal of Banking and Finance, 101, 206-225 - doi: 10.1016/j.jbankfin.2019.02.014 - [link]
- Gosse Alserda, Benedict Dellaert, Laurens Swinkels & Fieke Lecq (2019) - Pensioenfondsen kunnen welvaartswinst behalen door risicovoller te beleggen - Economisch-Statistische Berichten, 104 (4777), 405-407 - [link]
- Benedict Dellaert (2019) - The Consumer Production Journey: Marketing to Consumers as Co-Producers in the Sharing Economy - Journal of the Academy of Marketing Science, 47 (2), 238-254 - doi: 10.1007/s11747-018-0607-4 - [link]
- Sonja Wendel, Benedict Dellaert & Bas Donkers (2018) - Life Cycle Option Value: The value of consumer flexibility in planning for retirement - [link]
- Benedict Dellaert, Joffre Swait JR, W Adamowicz, TA Arentze, E Bruch, E Cherchi, CG Chorus, Bas Donkers, F Feinberg, AAJ Marley & L Salisbury (2018) - Individuals’ Decisions in the Presence of Multiple Goals - Customer Needs and Solutions, 5 (1), 51-64 - doi: 10.1007/s40547-017-0071-1 - [link]
- T (Tom) Baker & Benedict Dellaert (2018) - Regulating Robo Advice Across the Financial Services Industry - Iowa Law Review, 103 (2), 713-750 - [link]
- M Hiligsmann, Benedict Dellaert, CD Dirksen, V Watson, S Bours, S Goemare, J Reginster, C Roux, B McGowan, C Silke, B Whelan, A Diez-Perez, E Torres, G Papadakis, R Rizzoli, C Cooper, G Pearson & A Boonen (2017) - Patients’ Preferences for Anti-Osteoporosis Drug Treatment: A Cross-European Discrete-Choice Experiment - Rheumatology, 56 (7), 1167-1176 - doi: 10.1093/rheumatology/kex071 - [link]
- Benedict Dellaert, Theo A Arentze, Oliver Horeni & Harry JP Timmermans (2017) - Deriving Attribute Utilities from Mental Representations of Complex Decisions - Journal of Choice Modelling, 22, 24-38 - doi: 10.1016/j.jocm.2016.12.001 - [link]
- P Lapperre, A Oerlemans & Benedict Dellaert (2017) - Nieuwe kansen voor pensioenplanning door fintech - Pensioen Bestuur en Management, 201 (1), 43-45
- Benedict Dellaert (2010) - International Journal of Electronic Commerce (Journal) (Editor)
Activity: Editorial work › Academic - Benedict Dellaert (2009) - International Journal of Research in Marketing (Journal) (Editor)
Activity: Editorial work › Academic - Benedict Dellaert (2008) - Journal of Choice Modelling (Journal) (Editor)
Activity: Editorial work › Academic
